Water and Sewer bills are sent out quarterly, Jan 1st, April 1st, July 1st and Oct 1st. They are due within 20 days of the billing date. Germantown calculates the volume charges per 1,000 gallons.
Germantown Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your quarterly billing statement.
Electronic BillingGermantown Utilities offers the convenience of electronic billing. E-billing eliminates the paper bill and notifies you each quarter when your next bill is available for viewing online. You will need to register initially using your account number found on the upper right-hand corner of your utility bill. A confirmation e-mail will be sent within a few days. You will then receive notification of the next quarter’s billing via email and/or text (your choice). An online payment option will be available at that time also. “Click to Pay!”. (You do not need to use the online payment option to see your bills online.) Click the "E-Bill Sign-Up" icon to enroll. Doculivery FAQ's
Rates & Fees
Current Water & Sewer Rates
Late Fees: 1% per month Returned Check Fee: $20
Not receiving your bill does not eliminate the penalty. If you do not receive your bill within five (5) days of when it is normally delivered, please call our office at 262-250-4703.
View our Historical Rates here.
We accept cash, checks (made payable to: Village of Germantown), or credit cards (VISA, MasterCard or Discover).The following is a complete list of payment options:
- Automatic Payment Plan: Set up checking or savings account payments to have bill amount automatically deducted every quarter
- By Mail:
Village of Germantown
P.O. Box 337
Germantown, WI 53022
- By Phone: 262-250-4703 ( there is a $1.50 transaction fee for phone payments)
- Drop Box: Village Hall (see above), located next to front doors under clock tower
- In Person:
N112 W17001 Mequon Road
Germantown, WI 53022
Online Payments through the Village WebsiteVillage of Germantown taxpayers are able to pay their utility payments online. The payments are processed through Point and Pay, for no additional fee (unlike Tax Payments which have a nominal service fee).
Please refrain from using Point & Pay during November 15th and January 1st. for Utility Payments.
Online Payments using Electronic BillingRegister to receive your utility bill via email or text and you will have the option to also pay your bill using "Click to Pay" Electronic Utility Bills